Payment
Here you can read when you pay, how you can pay and when your trip is actually settled. That last point deserves extra attention.
A request costs nothing
A request is non-binding. You only pay after you have agreed to a proposal from us.
When you pay
- Deposit: once you have agreed, you pay a deposit. This is usually 30 percent of the trip price. The exact percentage is stated on your travel confirmation.
- Balance: you pay the remaining amount no later than 42 days before departure. That date is stated on your travel confirmation and in your booking overview.
If you book shortly before departure, the full amount may be due at once. We will let you know in advance.
Payment methods
You can pay by:
- iDEAL
- Bancontact
- credit or debit card
- Apple Pay
- Google Pay
- bank transfer
A payment is not yet a confirmed trip
A successful payment does not automatically mean your trip is settled. A trip is only confirmed once all its components, such as flights, hotel and any transfers, have been confirmed. Until then, your trip is not final, even if you have already paid.
You will know everything is in place once you have received a travel confirmation from us. If we cannot confirm a component, we will contact you to discuss the options, such as an alternative. We will then explain what happens to your payment.
Paying safely
Never send your PIN or full credit card details by email or WhatsApp. If you are unsure whether a payment request really comes from us, call us on +31 10 842 04 63 before you pay.